VOIP is the solution that every business is now looking to have. VOIP provides the best communication infrastructure for the 21st century. Traditional communications platforms still exist but they are becoming less relevant in today’s markets.
VOIP hosted telephony is not the solution. The move should be looking at implementing it into your business from the start or moving into it in the future depending on the needs.
Once you have understood your needs, the chances are that VOIP/hosted telephone will give the best return on investment both in terms of infrastructure but more importantly efficiency and longevity.